FAQ
- Where are your products made?
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All Tha Homemade pieces are handmade in San Pa Tong, Chiang Mai, by local artisans within our community.
- How long does production take?
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Our pieces are made to order and usually take about 2-3 weeks to produce.
- What sizes do you offer?
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Most of our clothing is available in M–L sizes, and we also offer free-size options.
- Will the patterns and colors look exactly like the photos?
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Not exactly. Each piece is hand-painted or hand-dyed, so patterns and colors will vary depending on the process at that time. This makes every item unique.
- Do the colors fade or run?
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- For eco-printing and natural dye fabrics, some color fading or bleeding may occur.
- For batik fabrics, colors do not run. Care instructions will be included in your package.
- What payment methods do you accept?
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We accept Visa, MasterCard, PayPal, PromptPay, and Thai Internet Banking.
- Do you ship internationally?
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Yes, we do. Please note that your order may be subject to import duties and taxes when it arrives in your country. These fees are the responsibility of the customer, and we cannot estimate or control the amount. For details, please check with your local customs office before placing an order.
- Do you allow automated checkout or bots?
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No. To keep releases fair, orders placed via bots, scripts, automated services, or unauthorized checkout links may be canceled and refunded at our discretion. Please access new releases from our homepage only.
If you believe your order was canceled in error, contact us with your order number via our website/Instagram/LINE within 48 hours of the cancellation notice. Refunds are issued to the original payment method.